Warning about Ticket Resale Brokerage Sites

Viagogo, Ticket Ryu (Ticket Distribution Center), StubHub, ticket jam, etc. are not authorized sales channels. We cannot guarantee the admission of customers who purchase tickets through non-authorized sales channels.
TIn addition, there is a possibility of getting into trouble, such as fraud, as a result of buying and selling on the above sites, social networking sites, etc., or between individuals. Please be aware that you may be subject to questioning by police authorities, and in some cases, both the seller and the buyer may be punished.

About Tickets

Only one person can be admitted per ticket. (one ticket per person is required for all primary school children and older)

Children under school age must be accompanied by a guardian at all times. One preschooler may enter free of charge per guardian.
For safety reasons, please refrain from entering the forward area. If confirmed, staff may ask you to move to another area.
Please note that strollers may only be brought in for the purpose of use by children.
Parents and guardians are requested to follow staff instructions, keep a close eye on your children, and be considerate of other guests. If you fail to comply with the guidelines, you may be asked to leave. In such cases, we will be unable to refund your ticket.
Please note that the organizers, venue, and artists cannot be held responsible for any accidents, injuries, or other incidents occurring inside or outside the venue.

Preschool children are not permitted in the Platinum Area. Additionally, preschool children cannot use other Platinum benefits.

One ticket may not be used by more than one person.

Handicap areas are available at each stage.
We kindly ask that you call us at least one week prior to the performance after purchasing your tickets.

KYODO INFORMATION
0570-200-888 (Reception Hours: Weekdays 12:00 PM to 5:00 PM Closed Saturdays, Sundays, and Holidays)

On the day of the event, please inform a staff member near the handicap area, and we will be happy to assist you.
Please note that wheelchair users and others with mobility impairments cannot enter the Platinum-exclusive viewing area. We recommend purchasing a general admission ticket if you wish to use the accessible seating area.

There are no pass tickets covering both Tokyo and Osaka venues.

Tickets are valid only for the performance date and venue printed on the ticket.

Admission requires exchanging your ticket for a wristband.

Tickets that are damaged, lost, or forgotten on the day of the performance, as well as wristbands that are damaged or lost after exchange, will not be reissued under any circumstances.

If you are not wearing your wristband, you will be asked to leave. Please handle it with care until the festival ends and absolutely do not remove it.

If unauthorized entry is detected, you will be required to leave the premises regardless of the reason. Furthermore, we will hand you over to the police and pursue compensation for damages.

Transfer or resale of tickets is strictly prohibited. Legal action will be taken if such an act is discovered. We also cannot guarantee admission to the venue for customers who purchase tickets through other than authorized sales channels such as Viagogo, Ticket Ryu (Ticket Distribution Center), StubHub, ticketjam, etc. There is a possibility of getting into trouble such as fraud as a result of buying and selling on the above websites or between individuals. Please be aware that you may be subject to questioning by police authorities, and in some cases, both the seller and the buyer may be punished.

Please note that the artists performing in Tokyo and Osaka may differ.

Due to the festival nature of this performance, performers are subject to change. No refunds will be made due to changes in performers or cancellations. Please note that no refunds will be made for any reason other than postponement or cancellation of the performance, such as illness (including new coronavirus infection and influenza), injury, or your own personal reasons.

In the unlikely event of a refund, only the ticket price will be refunded and not the sales administration fee including the ticket charge. We ask for your understanding and cooperation before purchasing tickets.

Prohibited Items

Prohibited acts inside and outside the venue

Waiting outside or inside the festival venue (including all-nighters) is prohibited. Waiting to enter or leave the festival site or surrounding public spaces, chasing after others, or sitting on the streets around the festival site are not only dangerous for the artists and the public, but may also cause accidents and trouble involving the general public. Please do not engage in such activities. Any accidents or incidents caused by these acts must be resolved by the parties concerned. The artists, organizers, and venue will not be held responsible for any accidents or incidents that occur as a result of these acts. In the event of malicious behavior, you may be denied entry to the performance venue, and you may be turned over to the police.

Photography with camera phones and compact digital cameras (professional-grade filming equipment, action cameras, etc. are prohibited) is permitted in the venue, but please refrain from filming, recording, or distributing the video of the artists.

Photography with camera phones and compact digital cameras (professional-grade filming equipment, action cameras, etc. are prohibited) is permitted in the venue, but please refrain from filming, recording, or distributing the video of the artists.

Dangerous acts such as diving and moshing are prohibited.
The event organizers will not be held responsible for injuries suffered by way of negligence of personal safety. The event organizers will see to first aid and arrange emergency services in case of injuries caused by prohibited dangerous acts such as diving and moshing, but will thereafter not be held responsible. Furthermore, if such accidents involve a third party, it is the responsibility of all parties concerned to find ensuing action toward legal revisions. The event organizers will under no circumstances intervene or become involved in troubleshooting in such instances.

Please do not throw anything onto the stage.

If any criminal activity such as molestation, theft, etc. is discovered, we will turn you over to the police. Please report any criminal acts found in the venue to the nearest staff member.

It is strictly prohibited to enter the premises of this festival if you are a member of or affiliated with a crime syndicate or other antisocial group, or if you are intoxicated.

Any official merchandise sold in the venues may not be exchanged or returned after purchase except defective items.

Public parking is available near the venue, but spaces are limited. Please note that no parking is provided specifically for SUMMER SONIC attendees. We kindly ask that you use public transportation. Additionally, drinking alcohol is strictly prohibited for those arriving by car.

Vehicle drop-offs and pick-ups are strictly prohibited. Parking and stopping are prohibited on roads surrounding the venue. Dropping off or picking up passengers here not only obstructs traffic flow but also significantly increases the risk of serious accidents. Illegal parking and any actions causing inconvenience to nearby residents are absolutely prohibited.

Please dispose trash according to its recycled category, and do not trash the streets.

Please smoke only in the designated areas.

The use of lighters and matches outside the smoking area is strictly prohibited.

Overnight camping in the vicinity of the venues is strictly prohibited.

Please refrain from using strollers when the venue is crowded. Strollers are not allowed to be brought into the venue except for the purpose of use for children.

Others

Admission to each venue may be limited due to congestion.

Please take care of your baggage at your own risk.

The event will take place for long hours. It is your responsibility to make certain of one’s physical well-being. Please bring clothing suited for all weather, take care of your own health by staying hydrated and pay attention to any symptoms of illness, heat and sun exposure.

At SUMMER SONIC 2026, staff working outdoors may wear shorts and sunglasses to combat heat and prevent eye damage.
We kindly ask for your understanding.

This festival will be held rain or shine (except in case of natural disasters).
Tickets will not be refunded unless the festival is cancelled or postponed due to natural disasters or other unavoidable reasons.

The use of umbrellas is prohibited in the venue. In case of rain, please use rainwear. The use of parasols is also prohibited.

Please do not damage any plants, trees, or facilities in or near the venue, and please do not enter any off-limits areas demarcated by ropes or fences.

No compensation will be made for travel expenses to the venue (including cancellation fees) due to cancellation or delay of the Festival.

Cameras will be in the festival venue to record video and take photographs, and the appearance of visitors to the festival may be reflected in the media and product images. Please be aware that the recorded images and photos may be used for merchandising and promotional purposes.

Please be sure to report any issues that occur on the day of the performance to the on-site staff immediately. If you contact us after the performance has ended, we may be unable to assist as it will be difficult to verify the facts.

We will comply with the "Act on the Protection of Personal Information" and related laws and regulations when handling the personal information of customers who apply for tickets.

All customer information received at the time of ticket application will belong to the organizer.

In accordance with the Osaka Prefectural Ordinance for the Healthy Development of Youth, persons under the age of 16 are prohibited from entering from 7:00 p.m. (10:00 p.m. when accompanied by a parent or guardian, or in other cases specified in the regulations) to 5:00 a.m. on the following day.
Those between the ages of 16 and 18 are prohibited from entering from 10 p.m. to 5 a.m. the following day. If you are coming to SUMMER SONIC Osaka, please return to your home or accommodation as soon as possible.